If the issue persists for too long, you should reset the Fire TV remote. In the next section, you’ll find detailed instructions on how to reset your Fire TV remote to the factory default.
How to Reset Your Fire TV Stick Remote
The steps to reset a Fire TV or Fire TV Stick’s remote will vary depending on the model or edition of the streaming device. In this section, we’ll show you how to reset the remote of all Fire TV editions. If you don’t know what version of Fire TV you have, check the device’s packaging or the document (i.e., the User Guide) included in the package. One last thing: for optimum result, the remote you want to reset should be within 10 feet of the Fire TV.
Reset Fire TV Remote
If you have the Basic Edition of the Fire TV or Fire TV Stick, the remote should look like the one in the image below. Here’s how to reset the remote:
Reset Alexa Voice Remote 1st Gen
This is the remote that ships with the 1st generation of the Fire TV Stick. It lacks the power, mute, and volume buttons. Follow the steps below to reset this Fire TV remote. You’ve successfully reset the remote of your Fire TV Stick (1st Generation).
Reset Alexa Voice Remote (2nd Gen)
The remote of the second-generation Fire TV is the first to ship with a dedicated power button, volume buttons, and mute button. If you have this remote, here’s how to restore it to factory default. This is currently the most sophisticated Fire TV remote. It comes with a refined Alexa button, a “Guide” button, and preset app shortcuts. Resetting this remote follows the same steps as resetting the 2nd Gen Fire TV Stick. Make sure the remote is within 10 feet of your FIre TV Stick and follow the steps below. This is the streamlined version of the Alexa remote that ships with the Fire TV Stick Lite. To reset this remote, unplug the Fire TV Stick Lite from its power source and follow the steps below.
Fire TV Remote Still Doesn’t Work? Try These
Your Fire TV remote will occasionally malfunction if the batteries are weak. If performing a reset doesn’t fix the problem, replace the Fire TV remote batteries with a new pair of AAA alkaline batteries. Physical damage is another cause of remote malfunction and pairing issues. Frequently dropping your Fire TV remote will damage it, so will exposure to liquid. If the remote still doesn’t work correctly after replacing the batteries, you might have to purchase a replacement Fire TV remote.